Podcast – Episode 46:
Milking data for fresh ways to reduce plastic waste
A mission-led business revolutionizing consumer habits
In this podcast, we speak to a business that’s milking their data for everything they can get. The Modern Milkman, a business delivering fresh ways to reduce plastic waste, shop ethically and feel good about convenience, is proud to call itself a data-driven business. James Renshaw (the CTO) and John Hughes (the CIO) at The Modern Milkman join us in this podcast to share their stories and tech-leading efforts. The Modern Milkman, a wonderful, fun business, brings the milkman service tradition into the 21st century with tech and modern-day data analysis and, a planet life-affirming mission to eliminate plastic. That’s right! Here’s a business designed to accomplish something wonderful for all of us and thrive at the same time.
“We can understand our customers and we can drive ourselves forward. The point of driving ourselves forward is that we can carry on with that mission and with more customers about removing the plastic.“
Key takeaways from the podcast are:
- How the morning milkman service is modernizing
- How driving the business with data in the driving seat can create a sharp and nimble edge of business dexterity
- Holding your workforce with care and considering their future and career growth create a high-performing business team for an all-around win/win.
TLDR: Straight to the point
(Quick Links)
We all live busy lives, and sometimes a long podcast is too much of a time-footprint for our busy schedules. So, to help you get to the bit you’re more interested in, use our table of contents below. Quick links to help you get straight to the point.
2. The purpose of Modern Milkman
3. Using data to create innovations
4. The journey to the success of Modern Milkman
5. The data driven side of the organization
6. Delivering what the customer needs
7. John and James's leadership style
8. Investing in the people of the company
9. Developing trust by being transparent and owning up to your mistakes
10. Managing the remote teams during COVID-19
12. Making customer-centric teams
13. Facing tech challenges
14. What keeps John and James up at night as tech leaders?
15. The company's growing pains
16. Attracting people to come work for Modern Milkman
17. Book recommendations for aspiring tech leaders out there
18. John and James's wish to the tech genie
19. The guests key takeaways from the podcast
20. TC's key takeaways from the podcast