People often talk about how some industries will never get fully teched-up due to the “human element” and the limitations that come with technology, and they might be right – but they were wrong about insurance. Just take a look at Lemonade – an insurance company redefining what it means to be in the business. To learn more about how this company works, and the tech-dealings behind the scenes, we got Ori Erez, their Director of Engineering, who sat down with us to talk in depth about Lemonade, his own tech journey – from young age to present day, and dive deeper into the issues of the industry and how he roles as a leader!
“If you are enjoying what you’re doing, there is a good chance you will do a great job. If you are not enjoying maybe, it’s time for change.“
– Ori Erez –
Key takeaways from the podcast:
- How allowing your business to grow without drowning it into processes and structures can help your teams stay more creative and flexible
- Why sometimes evidence works better than providing comfort
- How hiring carefully can help you passively attract the talent you’re after
TLDR: Straight to the point
(Quick Links)
Introducing the guest Ori Erez
The problem that Lemonade is solving?
Using ML and bots for customer support
What is Ori passionate about?
Ori’s leadership style and learnings
What hasn’t worked in the past?
Process, Process, Process
Advice to all the aspiring tech leaders
TC’s key takeaways from the podcast