The Challenge
Our client needed to enhance customer service so that it is available on demand, anywhere, anytime, and on any device. They also required better decision-making tools and information, as well as an improved collaborative and intuitive environment for their employees.
The Solution
Our team automated key business processes, such as repairs, lettings, arrears, visits, and inspections, making these services accessible to residents. This allowed residents to self-serve for queries and transactions, like reporting repairs and checking rent balances. We also integrated the platform with several on-premises applications, including DCRM 365, Northgate, and Compleat.
Technologies
- .NET, .NETCore, #C
- Java, XML, .Net, GIT
- Azure Cloud, VSTS
- IT Labs Services:
- Product development
- DevOps
- QA
IT Labs Services
- Product development
- DevOps
- QA
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John Abadom
Business Partner