Podcast: Big hairy audacious goals in the social care services with Gary Pyke

Big hairy audacious goals in the social care services

with Gary Pyke


Making social care services more innovative and impactful

When one operates in an extremely sensitive, heavily enforced, compliant environment, there is lots of work to tick the boxes and jump through required hoops. This is the case in the social services that are there to care for the wellbeing of people. This often results in many people who should be delivering care being redirected to administrative tasks, such as updating records and ensuring the correct steps are taken. A process on steroids that has to be fully auditable. In this episode, TC Gill, the Chief talking Officer (CtO) of the podcast series, sits down with a tech leader with a passionate mission in this space. Gary Pyke joins us to describe the challenge he and his teams address for the benefit of the people that deliver care and those that receive it. A really insightful discussion, with many takeaways for tech leaders and leaders in general. 

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You have to be a rebel if you’re going into transformation.

Gary Pyke 

Key takeaways from the podcast: 

  • Getting clear and agile on the outcomes you are trying to solve 
  • The magic of big-hairyaudacious goals  
  • Avoid being data-rich and insight poor 
  • Getting creative around compliance 

TLDR: Straight to the point

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Podcast: The Art of Tax Compliance with David Guedalia

The Art of Tax Compliance 

with David Guedalia


Making tax compliance savings a highly viable option at scale

Tax compliance, it turns out, is an edgy space to operate in. For example, at scale, manual handling of receipts and invoices can be a costly endeavor, and many large organizations default to safer shortcuts that prevent tax that could be claimed from being processed. Its a complex problem to solve with many variables that are at play. The scream for automation has been heard by Blue dot.” A Fintech company that has solved the headache through elegant automation. i.e., automated tax compliance systems that create healthier bottom lines. TC Gill, the host of CTO confessions, sits down with David to dig a little deeper into the details and the whys of why this is such a challenge. He also gets to go deep with David on his leadership insights and the art of enhancing communications in service of the collective work. A deep and thoughtful tech leader with some great insights to take away. 

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see the beauty in what we do! It’s such a beautiful world out there. And we’re contributing to that beauty.    
And when you can see it, and you can just enjoy it.  It’s just a work of art.    
And I think as tech people, we undervalue the art that we create    
There is so much art in the work we do.

David Guedalia –

Key takeaways from the podcast: 

  • The concept of “Forcing communications” to create transparency and better understanding in and around the teams 
  • An anthropological view on the art of communication 
  • Inspiration to be more grateful for the world around us and the work we do as technologists 

TLDR: Straight to the point

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Podcast: Lead Production Meets Transportation with Kirk Franzen

Lead Production Meets Transportation

with Kirk Franzen


How tech and tech leadership is used to provide some much-needed improvement to an essential industry

In today’s vastly connected – almost intertwined – world, we know that transportation and mobility play a crucial role in maintaining the flow of life as we know it. So, is it any wonder that the technology and operations that are at work in the industry are the brainchildren of some of the best tech leaders out there? I got one of these tech leaders to sit down for a friendly-but-insightful talks – meet Kirk Franzen, the CTO at Cargo Chief, a company that works in the freight market, using tech to reduce headaches that stem from logistics. I and Kirk talked in depth about Cargo Chief, his journey to becoming a tech leader, and the way that he likes to get things done.

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In order to be good at something, you need to know what’s “your thing” – and build on it in a way that will solve problems, but also nourish your soul.

Kirk Franzen –

Key takeaways from the podcast: 

  • Why allowing people to make mistakes can be very benefix`cial in the long run 
  • How helping people learn what they want can be a catalyst for real change 
  • Why taking a step back or just being patient is sometimes better than just going for something 

TLDR: Straight to the point

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Podcast: Digitizing Sports Through Data with Ben Burdsall

Digitizing Sports Through Data

with Ben Burdsall


How streaming services and platforms provide pools of data that can help improve efficiency and get better stats

The stereotypes say that sports and tech don’t go well together, but the reality is, tech has taken all sports to the next level. From gathering game data to performance analysis all the way to getting insight into what’s happening on a field – the marriage between sports and tech has been rather spectacular. In this episode, I talked with Ben Burdsall, CTO of one of the biggest sports technology companies in the world, Sportradar – and we talked about it all: from his beginnings, through his learning process and how he was shaped as a leader, all the way to what he does now with Sportradar.

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Diversity of opinion will always result in better decision-making – so make sure you surround yourself with different kinds of people.

Ben Burdsall –

Key takeaways from the podcast: 

  • Why putting people first will help reduce potential depersonalization in big companies 
  •  How the concept of “mean time to innocence” can actually help businesses locate issues and respond faster 
  • Why diversity in all its forms can help growth and well-being at workplaces

TLDR: Straight to the point

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Podcast: Simplifying Money Flow through Tech with Brent Williams

Simplifying Money Flow through Tech

with Brent Williams


How going against the current can help you deliver something of value

As any tech leader looking to make their own path and do their own thing know that all their experience and knowledge will be fruitless, unless the idea they build on doesn’t improve the livelihood of people. In an age where everything seems to be already discovered, tech leaders like Brent Williams, CEO at Benekiva, come to the fore to show us that we’re wrong, and that there’s still much that we don’t know. Listen to his convo with TC, as they dive deep into Benekiva’s doings, as well as Brents journey to becoming a tech leader. 

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Trust your people, trust their feedback, but don’t forget to trust your knowledge and experience – striking gold is all about going against the current.

Brent Williams

Key takeaways from the podcast: 

  • How you can find opportunities in problems 
  • Why going against nay-sayers can actually be more rewarding than just falling in line 
  • How learning from great leaders can help you develop your perspective and approach 

TLDR: Straight to the point

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Podcast: Insurance for the Small and Medium Businesses with Shay Mandel

Insurance for the Small and Medium Businesses

with Shay Mandel


Empowering businesses by giving them the protection and the insurance they need

Time – it’s the one thing that no one can’t control, no matter their skill or know-how. And for small and medium businesses, getting the needed protection and insurance in time is essential. Meet Shay Mandel, VP of Engineering at Next Insurance, a company that provides insurance to small and medium sized businesses at the click of a button, instead of waiting for weeks as it usually goes in the market nowadays. So how is Next Insurance doing this? How did Shay get to where he is? The answers to these questions and many more were answered in this episode, as our TC Gill sat down with Shay to dive deep in all matters of business and tech.

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“Тhe best thing you can invest in people is by training and teaching the people in your teams.”

– Shay Mandel –

Key takeaways from the podcast:

  • Why technical debt is not something that should be overlooked 
  • How code has a way of showing you where progress and development can hit a snag 
  • How technical debt can actually influence people’s decision to come on board 

TLDR: Straight to the point

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