Better Buildings Library

Better Buildings Library

Industry: Housing

Notting Hill Genesis (NHG) is a leading London housing association focused on improving document management and compliance with its annual development program of 1,000 homes.

The Challenge

Our client needed to centralize and streamline document management for accuracy and consistency. They required secure, accessible data storage for stakeholders, a robust document versioning system, and automation of critical project approvals to enhance compliance and efficiency.

The Solution

Our team developed the Better Buildings Construction Library, a unified, user-friendly platform built in Microsoft technologies. The system focused on eliminating bottlenecks, integrating tools for secure user management, document control, and automated workflows, ensuring scalability and ease of use.

Technologies

Microsoft Azure DevOps
Azure Active Directory
Power Platform (PowerApps, Power Automate, Power BI)
Microsoft Dataverse
SharePoint Online

IT Labs Services

System Analysis and Design
Custom Software Development
Workflow Automation
Data Management and Security Implementation
Project Management and Agile Development (Scrum)
User-Centric Design and Low-Code Platform Deployment

John Abadom

Business Partner

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Image API

Industry: Document Management

Image API simplifies business operations through digital transformation. Their flagship product, Axiom Pro®, is a cloud-based document management platform that enables secure, seamless management and sharing of digital content. With over 25 years of experience, Image API’s solutions are widely used by State and Local governments to drive digital transformation.

The Challenge

Our client faced multiple challenges with their outdated system. The legacy public portal for submitting and searching filings was based on outdated technology, lacked scalability, and had an unappealing user interface. Fragmented data management caused concerns in reporting, and customers often received unclear messages when their filings were rejected, causing confusion and inefficiency.

The Solution

Our team collaborated with Image API to deliver a modern, scalable system that enhanced performance and user experience. We reworked the public and admin portals using the latest technologies, integrated all filing systems into a unified platform, and improved scalability to handle increased demands. The public portal was redesigned for a more intuitive user experience, and we implemented robust security measures to safeguard data. Clear, user-friendly messages were also provided to improve communication with customers.

Technologies

.Net Core, Microservices architecture, AWS RDS PostgreSQL
React, TypeScript, Material UI
AWS (S3, CloudFront, RDS, Lambda, ECS)
PDFTron, Dynamsoft Barcode Reader
TestRail, Reflect, Blazemeter, Postman
Tenable.io, OWASP ZAP, Snyk

IT Labs Services

System Analysis and Redesign
Technology Upgrade and Re-platforming
System Integration and Data Migration
Security Enhancements
Performance Optimization
Comprehensive Testing and Validation
Project Management and Coordination

Noah Preston

Business Partner

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Allocate

Industry: Finance

Allocate is a platform that allows a buyer of a target business to allocate purchase price consideration to intangible asset balance sheet categories. The platform provides the user with information and guidance through the process and generates a report for audit compliance purposes.

The Challenge

Our client needed to allocate purchase price consideration to various tangible and intangible assets during business acquisitions. They required an application that could use user data and guidance to make appropriate allocations and support multiple purchases by a serial buyer of businesses.

The Solution

Our team provided a comprehensive monitoring system for client users and their project contents, offering support and specific advice when needed. Our solution included running reports on finalized projects for billing purposes, unlocking projects to allow modifications, and enabling users to save and resume their progress across multiple projects. Data entry was simplified through a guided questionnaire with help and guidance text for each field.

Technologies

Angular
TypeScript
HTML, CSS, Bootstrap
.NET Core
Azure Cloud
Azure Security Services
Azure Pipelines

IT Labs Services

Product Development
Project Management
Team-As-A-Service
Support, Upgrades & Maintenance

Noah Preston

Business Partner

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PWC 

Industry: Finance

Drawing on the knowledge and skills of 328,000 people in 152 countries, PWC helps their clients solve complex business problems and measurably enhance their ability to build value, manage risk, and improve performance.

The Challenge

Our client needed to expand their consultancy services for financial institutions by incorporating expertise in data manipulation, machine learning, and algorithms. This was essential to ensure data quality, regulatory compliance, and the ability to anticipate non-compliant behaviors.

The Solution

The IT Labs team worked on two key streams: financial crime and transaction monitoring. They developed an internal platform to optimize transaction monitoring processes, performed customer segmentation, assessed data quality and system configuration, provided reporting and consultancy, and created compliance documentation.

Technologies

SQL
Python
PowerBI
Alteryx
Machine Learning

IT Labs Services

Product Development
Project Planning
Financial Institutions Consultancy

Noah Preston

Business Partner

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Anthology Inc. 

Industry: Education

Anthology Inc. is leading the charge to help higher education institutions simplify the enrollment and financial aid processes, providing cloud-based SIS, CRM, and ERP solutions and services to more than 1,100 institutions in over 30 countries.

The Challenge

Our client’s existing solution was primarily focused on admissions and academics, with limited financial aid support. They needed to improve the understanding and integration of financial aid into their tool, providing a more comprehensive solution for their clients.

The Solution

With a widely-used financial aid product and the domain knowledge Anthology sought, our team had well-defined processes and a clear vision for the future. Our solution helped Campus Management to easily adapt to the new environment while establishing a solid relationship and contributing to building a better overall product.

Technologies

.NET, C#
Angular
JavaScript, TypeScript, HTML, CSS
SQL
Azure virtual machines
Azure pipelines

IT Labs Services

Product Planning
Product Development
Product Deployment
Support & Maintenance

Noah Preston

Business Partner

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Seat Geek

Industry: Events

SeatGeek is a ticket platform for buying and selling tickets to live sports, concerts, and theater events. Initially an aggregator of secondary market listings, it now also operates as a primary ticket outlet for sports teams and live venues.

The Challenge

The client faced challenges with outdated technology, legacy code, monolithic architecture, and low observability. They experienced frequent production incidents, lengthy deployment cycles, and complex patching procedures. Additionally, they struggled with high support needs and scalability issues.

The Solution

We collaborated with the client's teams to enhance observability and monitoring, reducing incident frequency and improving solution stability. We upgraded the architecture for better scalability and streamlined deployment, patching, and scaling processes. This effort resulted in faster, simpler operations and an improved customer experience.

Technologies

.NET Core
Docker
Kubernetes
Datadog
SQL Server
DynamoDB

IT Labs Services

Application development
Code refactoring
Management of AWS environments
Maintaining CI-CD pipelines
Database Optimization
Unit, Integration, End-to-end tests
Monitoring, implementing dashboards, in Datadog

Branislav Gjorcevski

CEO at IT Labs

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Sertis

Industry: Insurance

The Sertis Risk Indicator (SRI) improves US commercial real estate insurance using operational behavior data to predict claim likelihood. Sertis’ unique risk score enhances risk assessment and pricing in the multifamily industry with real-time data.

The Challenge

Insurance underwriters struggle with assessing multifamily property risks due to conventional methods' limitations, overlooking critical operational behaviors. This leads to imprecise evaluations, higher premiums, and missed opportunities to incentivize responsible property management.

The Solution

Our team addressed these challenges with the SRI Score Tool, a dynamic scoring system integrating data from property operations and maintenance. It combines physical attributes with real-time operational analysis, offering underwriters a comprehensive tool for informed decisions. The tool supports complex analytics and includes QuickSight dashboards for easy navigation and understanding of results.

Technologies

PostrgeSQL
AWS Lambda
Python
Amazon QuickSight
Machine Learning
Docker

IT Labs Services

Product Development
Product Design
Project Planning
Data Scientist
Data Architect
Data Engineer
QA Engineer

John Abadom

Business Partner

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Case Studies

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Notting Hill Genesis 

Notting Hill Genesis

Industry: Housing

Notting Hill Genesis is one of London’s leading housing associations, owning and managing over 66,000 homes and employing around 2,000 staff. The WorkWise platform allows frictionless online, end-to-end staff and customer journeys and a higher level of customer service. The primary purpose is to work in the community to provide decent and affordable homes for lower-income households.

The Challenge

Our client needed to enhance customer service so that it is available on demand, anywhere, anytime, and on any device. They also required better decision-making tools and information, as well as an improved collaborative and intuitive environment for their employees.

The Solution

Our team automated key business processes, such as repairs, lettings, arrears, visits, and inspections, making these services accessible to residents. This allowed residents to self-serve for queries and transactions, like reporting repairs and checking rent balances. We also integrated the platform with several on-premises applications, including DCRM 365, Northgate, and Compleat.

Technologies

.NET, .NETCore, #C
Java, XML, .Net, GIT
Azure Cloud, VSTS
IT Labs Services:
Product development
DevOps
QA

IT Labs Services

Product development
DevOps
QA

John Abadom

Business Partner

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Emergenetics

Industry: Education

Emergenetics is a human resources SaaS platform offering a suite of tools for employee personality assessments, onboarding, certification, and training.

The Challenge

The original application, built on PHP, had become out of date and difficult to use. This led to excessive manual operations, security weaknesses, and inflexible hard-coded features, limiting the scalability necessary for an expanding client base.

The Solution

Our team worked on revitalizing the Emergenetics platform. They created an attractive, modern solution with improved UI/UX and automated processes to streamline operations. The updated version also offers centralization of data for organizations across regions, along with the introduction of LMS for progression tracking.

Technologies

Angular
Typescript
HTML5, SCSS
Bootstrap, Highcharts, NodeJS
.Net Core
Microservice Architecture
Amazon Cloud
AWS Pipelines

IT Labs Services

Product Design
Product Management
Product Development
Team-As-A-Service
Support, Upgrades & Maintenance

Noah Preston

Business Partner

READY TO IGNITE YOUR SUCCESS?

Case Studies

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Prelo 

Industry: Employee Management

Prelo is a self-service application for Deloitte employees that creates a personalized, employee-centric approach to international moves. This application calculates relocation allowances, with the ability to choose and compare housing options that best meet employee families’ needs and to experience the pre-move immersive city and 360-degree office tours in virtual reality.

The Challenge

Our client needed a digital service to ease the stress of employee relocation, allowing personalized allowance calculations to accurately reflect actual moving costs. They aimed to cut down on time and improve the accuracy of data collection, which previously required traditional, on-the-ground methods. The solution needed to be simple, clear, visually rich, and enjoyable to use.

The Solution

Our team developed a seamless, engaging application with а wizard-like experience to guide employees through relocations. It allows users to select the type of move, provides personalized allowance calculations, integrates Google Maps for property and landmark viewing, and offers 360-degree video tours. The app ensures a clear and concise summary page for easy use.

Technologies

React.js
.NET Core 2.0
AWS Cloud
CI/CD Pipelines

IT Labs Services

Product Development
Project Management
Team-As-A-Service
Support, Upgrades & Maintenance