Software Development

Customer Relationship Management

How to Choose Appropriate CRM?

IT Labs recognizes how appropriate CRM (Customer Relationship Management) software can change the way a business functions and grows. Although the internet has opened the field for competition, a CRM allows for businesses to stay on top of potential leads, know what works and doesn’t, and then share that information with their employees to more efficiently adjust for the changing sales landscape.

What CRM platforms does IT Labs develop and support?

  • Microsoft Dynamics
  • SugarCRM
  • Salesforce
  • Any other proprietary / open-source platform

My business has specific CRM needs. How can IT Labs help?

IT Labs’ CRM services include customization, integration, and migration.

  • Customization. Large or small, any customer relationship management software request can be customized and scaled to fit the needs of the small business to the large enterprise. IT Labs can customize a business’ existing CRM platform as well as develop a custom CRM solution that meets a business’ current and growing needs.
  • Integration. Businesses not only need access to data, but they need to see it in real-time on any device. That’s why IT Labs focuses on a complete integration service, ensuring your CRM and website know how to “talk” to one another and, most importantly, listen.
  • Migration. Just thinking about moving from one CRM to another is stressful enough–that’s why IT Labs strives to supply CRM migration services to move businesses to the right platform for their changing needs with the least amount of stress possible. Let IT Labs help your company grow powerful customer relationships with a hassle-free migration that focuses on your needs.

Why use IT Labs for my CRM?

Businesses need to know information about its current state of affairs, and it needed to know yesterday. IT Labs can help your company make the most of customer data, sales, and social interactions as it happens in real time with an effective and customizable CRM.

IT Labs understands the importance of expertise and support when it comes to CRM platforms–whether we customized them or not. IT Labs employs ongoing staff training and development to stay abreast of all the latest changes to CRM platforms. Our team of experts are on-demand and in the know–to ensure we are the leaders in CRM customizations.

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